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Medicare Participation, Privacy & Compliance

Medicare Participation & Compliance

Compress DME, LLC is Medicare-enrolled, DMEPOS-accredited durable medical equipment supplier. We are committed to compliance with all applicable Medicare Supplier Standards, Conditions of Participation, and regulatory requirements. As a Medicare participating supplier, we accept Medicare assignment for covered services. 

HIPAA Privacy Notice

Compress DME, LLC is committed to maintaining patient privacy in compliance with HIPAA regulations. Patient information is protected and used only for treatment, payment, and healthcare operations. 

Non-Discrimination Statement

Compress DME, LLC does not discriminate on the basis of race, color, national origin, age, disability, sex, or any other protected characteristic in providing services or determining eligibility for participation in programs. 

Medical Disclaimer & Educational Notice

The information on this website is provided for educational purposes only and is not intended as medical advice or a substitute for consultation with a qualified healthcare provider. Compression therapy is a prescription medical treatment that must be ordered by a treating physician based on individual patient assessment and medical necessity. Coverage and payment are determined by the patient's insurance carrier and are not guaranteed. This information does not constitute a recommendation for any specific therapy or device. Patients should consult with their healthcare provider regarding their specific condition and treatment options. All medical equipment is provided only with a valid physician prescription and is subject to insurance coverage determination and medical necessity review.

Patient Rights

Compress DME is committed to providing safe, respectful, and high-quality service. As a patient, you have the following rights:

Your Rights

You have the right to:

  • Be treated with dignity, respect, and consideration without discrimination.

  • Receive clear information about the equipment ordered by your physician, including its purpose, proper use, and safety instructions.

  • Participate in decisions regarding your care and ask questions about your prescribed equipment.

  • Receive information about your financial responsibility, including deductibles, copayments, and coinsurance, prior to delivery when available.

  • Choose your equipment supplier and obtain services without pressure or coercion.

  • Privacy and confidentiality of your protected health information in accordance with HIPAA regulations.

  • Receive equipment that is safe, clean, and functioning properly.

  • Be instructed on the proper setup, operation, and maintenance of your equipment.

  • Receive information on how to report problems, request service, or obtain replacement supplies.

  • Voice concerns or file a complaint without fear of retaliation and receive a timely response.

  • Refuse equipment or services, to the extent permitted by law, and be informed of potential risks of refusal.

  • Request information about our accreditation status and supplier standards.

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Your Responsibilities

To help ensure safe and effective service, you agree to:

  • Provide accurate and complete medical and insurance information.

  • Follow the physician’s instructions and the education provided regarding equipment use.

  • Notify Compress DME of any changes in address, phone number, physician, or insurance coverage.

  • Report equipment problems, discomfort, or concerns promptly.

  • Use equipment only for the prescribed patient and intended purpose.

  • Protect equipment from loss, damage, or misuse and allow reasonable access for service, repair, or retrieval if required.

  • Meet financial obligations for applicable copayments, deductibles, and non-covered items as explained by your insurer.

Concerns, Questions, or Complaints

If you have questions or concerns about your equipment or service, please contact:

Compress DME
Phone: (877) 249-0860 

Email: info@compressdme.com 

If your concern is not resolved, you may also contact your insurer, your state health department, or Medicare at 1-800-MEDICARE (1-800-633-4227).

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